Heating Fix It (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, and address when you request a service, book a consultation, or contact us.

• Service Information: Details about your heating, cooling, plumbing, or related service needs.

• Technical Data: IP address, browser type, device information, and cookies to improve website performance.

2. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services.

• Respond to your inquiries and schedule appointments.

• Send confirmations, invoices, and service updates.

• Improve website performance and customer experience.

• Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Our licensed technicians and employees to deliver services.

• Third-party vendors who assist with website hosting, payment processing, or customer communication (bound by confidentiality agreements).

• Government or legal authorities when required by law.

4. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Rights (GDPR/Applicable Law)

You have the right to:

• Access and request a copy of your personal information.

• Request correction or deletion of your information.

• Withdraw consent to marketing communications.

• File a complaint with a data protection authority.

6. Cookies Policy

Our website uses cookies to enhance browsing, analyze traffic, and personalize content. You can manage cookie settings in your browser.

7. Retention of Data

We retain your personal data only as long as necessary to fulfill service requests, comply with legal obligations, or resolve disputes.

8. Contact Us

For questions about this Privacy Policy, please contact:
📧 Email: admin@heatingfixit.com
📞 Phone: (844) 734-1757